Packaging is a fundamental element of customer service, being aimed at allowing maximum use of space / weight available and to minimize the risk of breakages, even on bumpy roads. Nexona‘s Packaging standards are based on carefully designed box and pallet packaging for the optimal load of trucks and containers. Though shipping usually takes place under the customer’s responsibility, Nexona Ceramic is fully committed to help clients manage this activity in the best possible way. Nexona’s Customer Service Department works with clients and logistic companies to arrange for shipments and to guarantee that loading and unloading procedures are properly carried out, in particular at destination.